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Frequently asked questions
We now have an FAQ list that we hope will help
you answer some of the more common ones.
1. How do I place an order for furniture on your website? Can I place an order over the phone or in person as well?
You can place an order for furniture on our website by adding the desired items to your cart and checking out. Alternatively, you can call our customer service team or visit one of our physical locations to place an order.
2. What forms of payment do you accept for furniture orders?
We accept various forms of Online payment for furniture orders, including online bank transfer and easypaisa and jazz cash.
3. Is cash on delivery available in Lahore? what will be the delivery fee in Lahore?
Yes, cash on delivery is available in Lahore, but delivery fee may vary according to destination.
4. How long can I expect delivery to take?
Delivery can take Upto 3-4 working days, but custom and bulky orders may take 7-10 working days.
5. Is Return Policy available for the furniture if it is defected?
Yes, the return policy is available for Lahore, only if the customer receive defected furniture from our side. In any other case no return will be entertained. The deadline for return policy is 24hrs and with in Lahore only.
6. Do you offer assembly services for furniture orders? If so, what is the fee for this service?
Yes, we offer assembly service for furniture and it is completely free of cost. But it is available only in Lahore.
7. What materials are used in your furniture products?
The Material we are using in Our Products is Glass, Iron frames which are powder coated, wood, Foam and fabric materials (Rexene, velvet, jute).
8. Do you offer repairing services for your furniture products? If so, how much will they cost?
Yes, we do offer repairing services for our furniture products but this offer is available only in Lahore. For repairing services information you can visit “Our Services” page on our Website.
9. Do you provide parts and customization services for your furniture products? If so, what options are available and how much will they cost?
Yes we provide the spare parts and customization services, for the information kindly visit our website’s “Our services” page.
10. Do you have a showroom where I can see the furniture in person before making a purchase?
Yes, we have showroom in Lahore, where you can visit to see your desired products before purchase.